FAQs

Frequently Asked Questions

Questions, Answered.

Everything you need to know, all in one place. Find quick answers to the questions we hear most often.

Need More Help?

Still have questions?

Can't find the answer you're looking for? Our team is here to help.

Contact Us

Yes. At Top Edge Mart, authenticity is a top priority. Every product listed on our store is sourced with quality assurance in mind, so you can shop with full confidence knowing you are getting genuine items, not imitations or unverified goods.

Yes, we offer cash on delivery across the UAE for your convenience. If you prefer online payment instead, we also support secure card payments so you can choose the option that works best for you.

We aim to process and dispatch orders as quickly as possible, with most deliveries reaching customers within a few business days depending on your location within the UAE, including Dubai, Abu Dhabi, Sharjah, and other emirates.

Due to hygiene and safety reasons, most beauty and personal care products can only be returned if they are unopened, unused, and in their original packaging. If you receive a damaged or incorrect item, please reach out to our support team as soon as possible so we can resolve the issue quickly.

Many of our products are formulated to suit a range of skin and hair types, including sensitive skin. Each product listing includes detailed information about its ingredients and intended use, so you can choose confidently based on your personal needs. If you are unsure, we always recommend doing a small patch test before full use.

Yes, like all cosmetic and personal care items, our products come with an expiry or best before date, usually printed on the packaging. We ensure our inventory is well managed so customers receive products with sufficient shelf life remaining at the time of purchase.

We're here when you need us